At CoineBank, your privacy is our priority. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform and services.
We may collect the following types of information:
Personal Details: Name, email, address, phone number, and identity verification documents.
Financial Data: Wallet activity, transaction history, and card usage.
Technical Information: Device type, browser, IP address, and usage data collected via cookies or similar technologies.
We use your information to:
Provide and maintain our services
Process transactions and manage your account
Comply with legal obligations (e.g., KYC/AML)
Improve user experience and platform performance
Communicate updates, offers, and support
We do not sell your data. Your information may be shared only with:
Trusted third-party partners (e.g., payment processors)
Legal or regulatory authorities when required by law
Security services to prevent fraud or suspicious activity
We implement industry-standard security measures, including encryption, firewalls, and secure data centers, to protect your personal and financial information.
You have the right to:
Access, update, or delete your personal data
Opt-out of non-essential communications
Request a copy of the data we hold on you
Withdraw consent at any time (subject to legal obligations)
Our platform uses cookies to improve your experience, analyze usage, and deliver personalized content. You can manage cookie preferences in your browser settings.
We retain your data only as long as necessary for legal, regulatory, and operational purposes.
We may update this Privacy Policy from time to time. When we do, we’ll notify you via email or within the platform.
If you have any questions about this Privacy Policy, please contact us at:
📧 support@coinebank.com
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